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Forums -> UltraMon™ -> Bug with 3 Monitor Setup
Andre   2009-09-05 23:15
I am running 3.07 on w7 x64 rtm and with 3 screens when I click the next screen button and the screen selector screen opens, when I click on a monitor occasionally the wrong monitor gets selected.. So if I have a window on screen 2 and click 3, the window moves to screen 1.
Christian Studer   2009-09-06 12:08
Do Display Properties and UltraMon menu > Display Settings show the same monitor numbers when this happens?

Christian Studer - www.realtimesoft.com
Andre   2009-09-06 22:55
Appears so.
Christian Studer   2009-09-07 09:07
Does this happen with all applications, or only with a specific application?

Christian Studer - www.realtimesoft.com
Andre   2009-09-07 16:36
All applications.
Christian Studer   2009-09-08 08:44
For further troubleshooting please do the following: make a copy of the system information from UltraMon menu > About when everything is working fine, then when you get the problem the next time, copy the system information again and post both the before and after system information here.

Christian Studer - www.realtimesoft.com
Andre   2009-09-12 16:56
Ok I was wrong it's not an occasional thing, I can reproduce.. If i click on 3 whilst on 2 it goes to 1, if I click on 2 when on 3 it goes to 1. Happens each time.

3 monitors
Current desktop: 5760x1200 (0,0 - 5760,1200)

Monitor 1 - Generic PnP Monitor (primary):
Settings: 1920x1200, 32-bit color, 59 Hz refresh rate
Coordinates: 0,0 - 1920,1200. Workspace: 0,0 - 1920,1170
Video card: ATI Radeon HD 4870 X2 (Microsoft Corporation WDDM 1.1)
Device: \\.\DISPLAY1\Monitor0

Monitor 2 - Generic PnP Monitor:
Settings: 1920x1200, 32-bit color, 59 Hz refresh rate
Coordinates: 1920,0 - 3840,1200. Workspace: 1920,0 - 3840,1170
Video card: ATI Radeon HD 4870 X2 (Microsoft Corporation WDDM 1.1)
Device: \\.\DISPLAY2\Monitor0

Monitor 3 - Generic PnP Monitor:
Settings: 1920x1200, 32-bit color, 59 Hz refresh rate
Coordinates: 3840,0 - 5760,1200. Workspace: 3840,0 - 5760,1170
Video card: ATI Radeon HD 4350
Device: \\.\DISPLAY3\Monitor0
Christian Studer   2009-09-13 10:03
I can't reproduce this issue with a similar 3-monitor configuration, please post a link to a screenshot of Control Panel > Display > Change display settings, or send the screenshot to support@realtimesoft.com.

Christian Studer - www.realtimesoft.com
Forums -> UltraMon™ -> Bug with 3 Monitor Setup

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