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marek 2010-01-04 19:18
Hi
I'm receiving this error on Ultramon start. I tried everything - uninstalling and reinstaling, even cleaning every mention of Ultramon from registry and reinstalling again, still the same error.
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UltraMon
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UltraMon encountered a fatal error and will exit.
More information:
Version: 3.0.8
OS: 6.0.6002 Service Pack 2 x32
Source file: .\MultimonGUI.cpp
Line: 234
Return value: -2147221164
Last error: 5
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OK
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Christian Studer 2010-01-05 08:25
You'll get this if a component used by UltraMon wasn't registered correctly, I'm not sure though why reinstalling the software wouldn't fix the problem, do you have security software installed which might prevent registration of COM components?
You could also try registering the component manually, to do this open a command prompt as administrator, then run the following command:
regsvr32 C:\Windows\system32\UltraMon.dll
Christian Studer - www.realtimesoft.com
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marek 2010-01-07 04:02
Thank you Christian, than helped eventually.
My Ultramon.dll in system32 had 302512 bytes (if i remmeber correctly) and it wouldn't register or unregister via regsvr32. But it was apparently in use as it couln't be renamed or moved. I decided to delete it and replaced it with what i found in MSI package (via msi unpacker) and renamed it to ultramon.dll and placed it into system32. It seems to be different file, 274944 B.
Now it works. No idea where the file was from, why it couldn't be registered or why it wasn't replaced by correct version during reinstall. (I tried "repair" funtion of 3.0.8 just before I did what I described above, it didn't help)
I don't have any security software installed.
Anyway, problem solved for me, thank you for a hint.
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Christian Studer 2010-01-07 08:31
Unfortunately I don't know what might have happened, but 320,512 bytes would be the correct size for version 2.6.5 of UltraMon.dll (32-bit, Unicode build).
Christian Studer - www.realtimesoft.com
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