Ed P 2010-01-08 04:00
Hi, just purchased the product which overall is pretty good. One odd problem. Here's the background:
Profiles:
A: Laptop only (1440x900 notebook screen)
B: Laptop + Extended External Disp (1024x768)
C: Laptop + Extended Eternal Disp (1680x1050)
The behavior I'm seeing is:
Switch A->B & back works
Switch A->C does not work
Switch A->B->C & back works
Switch C->A works
Kind of driving me nuts. Some additional observations:
When I try and switch from A->C the screen flickers but there is no external extended display at all (even at the wrong resolution). If I go to the saved profile C and do a properties on it the external display resolution is something like 200x300.
If I go from A->B->C the extended display works (at the 1024x768 resolution) when I'm on B and then works at the proper 1600x1050 resolution when I get to C. Then if I look at the exact same profile C it has the correct resolution property.
I'm suspecting that there is something about the 1600x1050 resolution, but that's just a guess. Any suggestions would be greatly appreciated. Thanks,
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Christian Studer 2010-01-08 07:44
Which version of UltraMon and Windows are you using?
Christian Studer - www.realtimesoft.com
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Jay 2010-01-13 01:03
I'm getting the same sort of behaviour. In general, any attempt to activate a profile that will re-enable a secondary display fails.
With both displays on, I can switch profiles (externalLeft and externalRight), and I can switch to notebookOnly, but once in notebookOnly I can't get back to externalLeft or externalRight without re-enabling the display in Win 7 "Screen Resolution" dialog.
I believe this is listed as fixed in 3.0.8 Beta, but that is what I am using and it appears still to be an issue.
Thanks.
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Christian Studer 2010-01-13 09:50
Jay, please run CcdInfo.exe and EnumDisp.exe with only the internal monitor enabled, and send me the generated log files to support@realtimesoft.com.
Christian Studer - www.realtimesoft.com
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nightfishing 2010-02-26 04:09
Similar issue here.
win7x64
1=laptop @1920x1080
2=external @1920x1080
3=external @1680x1050
I have a profile for 2+3 extended (normal usage)
I have a profile for ONLY #2.
As soon as #3 is turned off, the (normal usage) profile when activated turns on #1 and #2.
From a cold boot with only #2 active, if I try to launch the (normal usage) profile I get #1 and #2.
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nightfishing 2010-02-26 06:16
FWIW, the ATi software suffers the same issue. If I save a profile as #2 and #3, the #1 (laptop display) always trumps the #3 monitor.
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Christian Studer 2010-02-26 11:04
nightfishing, please post your system information from UltraMon menu > About.
Christian Studer - www.realtimesoft.com
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