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Forums -> UltraMon™ -> Windows 7 started crashing after downloading 3.0.1.10
Merrill   2010-02-24 16:10
I run UltraMon with Windows 7 with no problem till I downloaded 3.0.1.10. After the download my computer started crashing after each restart. Like the program and would like to keep using it. Can you give me some help with this. Thanks
Christian Studer   2010-02-25 09:31
Which version of UltraMon did you have installed previously?

Christian Studer - www.realtimesoft.com
Tekkno   2010-02-27 08:52
Same here.

Seens to me that ther is a driver related thingie.

I wanted to test ultramon.

I have a 4890 and 11.2009 drivers from ATI.

Everything is smooth. No problems.

After installing the 02.2010 drivers yesterday ultramon is crashing with a strange thing.

It shows the left an rigth lcd but the middle is black. PC stops responding.
Turning UM off solves the problem. Reinstalling UM doesn´t help.
Christian Studer   2010-02-27 10:01
Tekkno, do you get any error messages?

Christian Studer - www.realtimesoft.com
Tekkno   2010-02-27 20:25
No, nothing, just chrashing.

Verified it today. It is definitly a problem with 02.2010.

Installing them you can wait for a crash.

ATI improved several things with eyefinity in 10.2010 as for the change log.

Though I do have a 4890 and NO eyefinitiy by definition there seems to be a glitch.

All I see is an severe error in the control panel log.

Critical: The system has been shut down unexpectedly.
Tekkno   2010-02-27 20:27
woops sorry forgot the last thing:

Changing back to 11.2009 all is going smooth again.....

Did not change ANYTHING other on the system, no new hardware, no new program and so on....

Just the ultramon and ATI driver.
Christian Studer   2010-02-28 08:34
Sounds like an issue with the video card driver, triggered by something UltraMon does. I would recommend filing a bug report with ATI, to see the full error message go to Control Panel > System > Advanced system settings > Startup and Recovery > Settings, then uncheck 'Automatically restart'.

I have now tested with Catalyst 10.2 as well (64-bit Windows 7), but so far haven't had any issues. I'm using a Radeon 4350 for the 3rd monitor, the other two are connected to an Nvidia card.

Christian Studer - www.realtimesoft.com
Forums -> UltraMon™ -> Windows 7 started crashing after downloading 3.0.1.10

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