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Tony Septav 2010-05-31 02:43
Hey All
I am running into a strange happening at a client's site. Something seems to be occurring on the weekend when they have just a skeleton staff on-site. No one there can answer my question as to what happened, but they get the dreaded blue screen on the second monitor. One monitor displaying a program, 2nd monitor displaying a different program. Programs share a common data table. I go in and open UltraMon and get everything back in synch, both monitors displaying fine. They have been shutting down the system and turning it back on to solve the problem, no more.I am no expert as far a UltraMon goes, anyone have any thoughts as to what is happening or some other setting I should be looking at. This is getting frustrating. Thanks.
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Christian Studer 2010-05-31 08:06
A kernel crash is usually due to an issue with a driver, the name of the driver which crashed should be listed on the error screen. Seems unlikely that this would be related to UltraMon.
Christian Studer - www.realtimesoft.com
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Tony Septav 2010-06-03 02:59
Hey Christian
Maybe I wasn't very clear, it is not the dreaded Windows blue screen. It is just that the second program does not display on the second monitor, after a reboot, we just get a blue screen. I have to manually in a manner of seconds move it back over. Also the profile seems to change back to monitor 1, even though I change it to monitor 2. Is there something I am missing as far as saving the profile?
Thanks
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Christian Studer 2010-06-03 10:50
Are you using UltraMon to position the application, for example by setting up custom position settings for the application's shortcut (right-click the shortcut, select Properties, then select the UltraMon - Window tab)?
Christian Studer - www.realtimesoft.com
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