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Dan 2010-11-28 09:17
I'm using Windows 7 Pro 64bit and UltraMon 3.0.10 on my laptop. When I switched from one external monitor to another, I just noticed that a lot of my applications were not showing up on either taskbar. I was able to find them by Alt-Tabbing to them, which also made them reappear on my taskbar. I closed ultramon and then restarted it and the problem seems to have gone away for now.
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Christian Studer 2010-11-28 09:25
I'm not sure what might have caused this, if you get this again please send me the system information from UltraMon menu > About.
Christian Studer - www.realtimesoft.com
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Dan 2010-11-30 10:42
It happened again going from my single-monitor to my multiple monitor setup at home. Last time I noticed it was from my multiple monitor at home set-up to my multiple-monitor at work setup.
Below is the about information with my computer at my multiple-monitor at home setup. Thanks in advance for your help
2 monitors
Current desktop: 2330x1850 (-1050,-1050 - 1280,800)
Monitor 1 - Acer AL2216W (primary):
Settings: 1280x800, 32-bit color, 60 Hz refresh rate
Coordinates: 0,0 - 1280,800. Workspace: 0,0 - 1280,770
Video card: Mobile Intel(R) 965 Express Chipset Family
Device: \\.\DISPLAY1\Monitor0
Monitor 2 - Acer AL2216W:
Settings: 1050x1680, 32-bit color, 59 Hz refresh rate
Coordinates: -1050,-1050 - 0,630. Workspace: -1050,-1050 - 0,600
Video card: Mobile Intel(R) 965 Express Chipset Family
Device: \\.\DISPLAY2\Monitor0
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Dan 2010-11-30 10:44
P.S. I've noticed it twice happening only with Microsoft Outlook 2007. The other time it happened with a lot more programs (definitely some MS Word and Excel windows--I forget which if any others).
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Christian Studer 2010-12-01 07:57
That looks okay, if you get this again please run SysInfoX64.exe and post the displayed system information (you can copy this by pressing CTRL+C).
Christian Studer - www.realtimesoft.com
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Dan 2010-12-01 14:07
---------------------------
SysInfo
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1. Acer AL2216W on Mobile Intel(R) 965 Express Chipset Family
primary
1280 x 800 @ 0,0 - 32-bit - 60 Hz
workspace: 0,0 - 1280,770 HMONITOR: 0x000000004F2000DB
Device: \\.\DISPLAY1\Monitor0
2. Generic PnP Monitor on Mobile Intel(R) 965 Express Chipset Family
1050 x 1680 @ -1050,-1050 - 32-bit - 59 Hz
workspace: -1050,-1050 - 0,600 HMONITOR: 0x00000000583412DD
Device: \\.\DISPLAY2\Monitor0
---------------------------
OK
---------------------------
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Christian Studer 2010-12-02 07:55
That looks fine as well, is this from when you were having the taskbar issue?
Christian Studer - www.realtimesoft.com
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Dan 2010-12-02 09:06
I'm remiss. The last two I sent were not from when I was having the problem. I read too fast. I'll try to catch it in the act next time.
D
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Dan 2010-12-14 12:24
Ok. I am actually having the problem again right now.
Here is from the About UltraMon thing:
2 monitors
Current desktop: 2330x1850 (-1050,-1050 - 1280,800)
Monitor 1 - Acer AL2216W (primary):
Settings: 1280x800, 32-bit color, 60 Hz refresh rate
Coordinates: 0,0 - 1280,800. Workspace: 0,0 - 1280,770
Video card: Mobile Intel(R) 965 Express Chipset Family
Device: \\.\DISPLAY1\Monitor0
Monitor 2 - Acer AL2216W:
Settings: 1050x1680, 32-bit color, 59 Hz refresh rate
Coordinates: -1050,-1050 - 0,630. Workspace: -1050,-1050 - 0,600
Video card: Mobile Intel(R) 965 Express Chipset Family
Device: \\.\DISPLAY2\Monitor0
And from Sysinfo:
---------------------------
SysInfo
---------------------------
1. Acer AL2216W on Mobile Intel(R) 965 Express Chipset Family
primary
1280 x 800 @ 0,0 - 32-bit - 60 Hz
workspace: 0,0 - 1280,770 HMONITOR: 0x000000004CE113A5
Device: \\.\DISPLAY1\Monitor0
2. Generic PnP Monitor on Mobile Intel(R) 965 Express Chipset Family
1050 x 1680 @ -1050,-1050 - 32-bit - 59 Hz
workspace: -1050,-1050 - 0,600 HMONITOR: 0x00000000620D1265
Device: \\.\DISPLAY2\Monitor0
---------------------------
OK
---------------------------
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Christian Studer 2010-12-15 08:42
That still looks okay, it's not the issue I thought it might be. Version 3.1.0 will be released on Dec 21, if you still get this with the new release let me know and we can do further troubleshooting.
Christian Studer - www.realtimesoft.com
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Adam 2010-12-21 20:48
Hi,
I recently experienced something very similar on XP.
I managed solve it and:
it seemed to be a result of the fact that after installing 3.10 I got two Ultramon Shortcuts in my "Autostart".
So it could be a simple installer issue, my old shortcut ("Genväg till Ultramon") was not recognized by the installer so 3.10 gave me a second one. Resulting in two Ultramon instances getting started and giving me a lot of weirdness.
I would suggest:
1. your installer to examine the the autostart shortcut-targets before adding new ones
2. Mutex-protect your executable from allowing multiple process instances.
Cheers, and thanx for a great product.
Adam
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Christian Studer 2010-12-22 09:11
Adam, that was probably a timing issue. Using a mutex would fix the issue, but this was changed in order to support the Desktops virtual desktop manager from Sysinternals (mutex is per session instead of per desktop, which prevented UltraMon from getting started in secondary desktops).
Christian Studer - www.realtimesoft.com
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Dan 2011-01-02 14:33
Hi Christian,
I upgraded to the new version of UltraMon and am still getting the problem.
Below is the copied display settings DURING one of the occurances.
Thanks,
Dan
P.S. I appreciate your prompt replies and help here on the forum. Knit-picking, it would be helpful if your forum had some sort of RSS feed or subscription of threads feature (going to see if google reader will do it automatically for me right after this email).
2 monitors
Current desktop: 2330x1850 (-1050,-1050 - 1280,800)
Monitor 1 - Acer AL2216W (primary):
Settings: 1280x800, 32-bit color, 60 Hz refresh rate
Coordinates: 0,0 - 1280,800. Workspace: 0,0 - 1280,770
Video card: Mobile Intel(R) 965 Express Chipset Family
Device: \\.\DISPLAY1\Monitor0
Monitor 2 - Acer AL2216W:
Settings: 1050x1680, 32-bit color, 59 Hz refresh rate
Coordinates: -1050,-1050 - 0,630. Workspace: -1050,-1050 - 0,600
Video card: Mobile Intel(R) 965 Express Chipset Family
Device: \\.\DISPLAY2\Monitor0
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Christian Studer 2011-01-03 09:04
Dan, I'll get started on a test version of the taskbar, will contact you by e-mail once it's ready. You'll need to be able to install a debug monitor like DebugView, let me know if that's not possible.
Christian Studer - www.realtimesoft.com
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