Brian 2010-12-21 00:16
Receiveing the following error when installing Ultramon o Windows 7 machines. We have had this issue from some time now with previous versions as well. Currently trying to install version 3.10.
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Christian Studer 2010-12-21 00:38
What's the error message you get?
Christian Studer - www.realtimesoft.com
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Brian 2010-12-21 00:54
Error writing to file: C:\Windows\UltraMon.scr. Verify tha you have access to that directory.
This is with the 32bit and 64bit installers. I am an admin of the PC.
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Christian Studer 2010-12-21 02:06
If this is an upgrade, can you delete the existing UltraMon.scr file?
Christian Studer - www.realtimesoft.com
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Brian 2010-12-21 07:30
This is an upgrade. I have checked this path (C:\Windows and there no .scr file in the directory (I am showing hidden and OS files). This is happening on multiple machines with the new and previous Ultramon versions.
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Brian 2010-12-21 07:31
Also, I have turned off UAC on the current machine and stillhave the issue.
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Christian Studer 2010-12-21 07:36
Also check permissions for C:\Windows, the user account used to install UltraMon, as well as the SYSTEM account, will need to have write access to this folder and all other folders used by UltraMon setup.
You can check permissions via right-click on the folder, then select Properties from the menu and select the Security tab.
Christian Studer - www.realtimesoft.com
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redzot 2014-11-03 07:58
I am also having this issue with the latest version. Its not an upgrade but a fresh install of our corporate image. I have verified with IT that I have all avalaible write permissions. Any thoughts?
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Christian Studer 2014-11-03 14:20
redzot, is your problem also with UltraMon.scr? I had another user where this issue was caused by antivirus software (McAfee I think) which was configured to prevent any installation of screen saver (.scr) files.
Disabling the screen saver manager feature on the Customize Installation screen of the setup fixed the issue for him.
Christian Studer - www.realtimesoft.com
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redzot 2014-11-24 06:20
Oh thank god.... that worked!
Seriously the best software investment I have ever made. Thank you.
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