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Dana Snell 2011-01-03 21:46
Currently running 3.0.7 Beta,trying to upgrade to latest version but says Code invalid,my order number is 3244...please advise
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Christian Studer 2011-01-04 01:27
3.0.10 and later require a version 3 license, version 2 registration codes won't work:
- version 2 license purchased after Mar 30, 2007: your license has been upgraded to version 3 for free, click here to get your updated registration code. The new registration code is backwards-compatible and will also work with earlier releases of UltraMon
- version 2 license purchased before Mar 30, 2007: an upgrade to version 3 is available at a 50% discount, click here to purchase the upgrade. You'll need to use your account e-mail address when ordering, otherwise our ordering system won't find your existing licenses and won't let you purchase the upgrade
If you're not sure if you already have a version 3 license or if your license was upgraded for free, login to your account to review your orders.
Christian Studer - www.realtimesoft.com
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Jon Lydell 2011-01-11 13:16
the link for the free upgrade does not work.
I bought mine on Nov 4 2007.
hardware used:
Monitor 1 - HP L2445w Wide LCD Monitor (primary):
Settings: 1440x900, 32-bit color, 60 Hz refresh rate
Coordinates: 0,0 - 1440,900. Workspace: 146,0 - 1440,900
Video card: NVIDIA GeForce 8400 GS
Device: \\.\DISPLAY1\Monitor0
Monitor 2 - Default Monitor (disabled):
Settings: 1920x1200, 32-bit color, 59 Hz refresh rate
Coordinates: 1920,0 - 3840,1200
Video card: NVIDIA GeForce 8400 GS
Device: \\.\DISPLAY2
Monitor 3 - HP L2445w Wide LCD Monitor:
Settings: 900x1440, 32-bit color, 60 Hz refresh rate
Coordinates: 1440,-367 - 2340,1073. Workspace: 1440,-367 - 2340,1043
Video card: NVIDIA GeForce 6200
Device: \\.\DISPLAY3\Monitor0
Jon
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Christian Studer 2011-01-12 09:09
What's the error message you get? The link works fine for me.
Christian Studer - www.realtimesoft.com
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Jon Lydell 2011-01-12 11:35
The link now works, didn't last night and this morning. But it asks me to 'login', and I used the email that I used when I purchased the software, and what I guessed was the password. and no luck logging in.
I then asked to have the password emailed to that account (it is still an active account); and no password sent.
help?
Jon
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Jon Lydell 2011-01-12 11:44
Ahh, just got it. and have the new serial.
Nevermind. Thanks!
Jon
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