John 2011-06-04 05:49
Been using Adobe Reader 9.44 and Ultramon 3.10 (3 monitors) with no problems. When I switched to Reader X (V10.01?) two problems appeared. The first was the button issue which the compatibility setting fixed. The second is a problem with opening multiple PDFs for viewing. First PDF opens fine. After that it is very difficult to open another PDF. Either nothing happens or if I make multiple attempts it sometimes opens after a long delay. I know it's related to Ultramon because if I exit Ultramon completely then multiple PDFs open normally. Anyone else see this problem? Any Suggestions. Using Windows XP Pro and I've switched back to reader 9.44 for now.
John
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Christian Studer 2011-06-04 08:39
I've been able to reproduce the issue on 32-bit XP, as a workaround you could disable window buttons, menu commands and dragging of maximized windows for Adobe Reader via UltraMon Options > Compatibility.
I'm not sure if there's a fix for this, on my second XP test system the issue occurs also without UltraMon running, most likely caused by another application which uses hooks; UltraMon uses hooks for window buttons, menu commands and dragging of maximized windows.
This issue does not occur on Windows 7 (only tested on the 64-bit version).
Christian Studer - www.realtimesoft.com
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John 2011-06-04 10:59
Thanks for looking into it. I'm also using 32-bit XP. I forgot to mention that the issue exists even if secondary monitors are disabled. Just having Ultramon loaded causes the PDF issue on my system. Anyway I didn't leave reader X installed long enough to see if other programs caused a problem... just reverted to reader 9.44 which plays nice with Ultramon. Reader X is fairly new so if it's also a problem with other programs maybe it's an Adobe issue and will spawn an update. Unless you come up with something I'll wait for a reader update then try it again. I would hate losing the ability to drag maximized PDF windows... one of the reasons I got Ultramon. I've been very happy with your product (except for this new glitch of course) and have recomended it to a number of people.
John
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Jonah Probell 2011-10-24 06:18
Try unchecking Preferences -> General -> Enable Protected Mode at startup
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