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Brucie 2011-09-18 11:14
I use UltraMon with 9 monitors 5 of which are using USB -> HDMI adapters on Win 7 ultimate 64bit.
The primary monitor is set to one of the HDMI monitors.
I randomly get the error "UltraMon has stopped working"
Problem Event Name: BEX64
Application Name: UltraMon.exe
Application Version: 3.1.0.0
Application Timestamp: 4d0f8e87
Fault Module Name: UltraMon.exe
Fault Module Version: 3.1.0.0
Fault Module Timestamp: 4d0f8e87
Exception Offset: 00000000000639d4
Exception Code: c0000417
Exception Data: 0000000000000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Information 1: 63e9
Additional Information 2: 63e9177327a97220b180bdd4efb25756
Additional Information 3: 5bc3
Additional Information 4: 5bc33c552ba2e9d96dc9c2de4f427db7
Restarting UltraMon fixes the issue until the next time.
Any solution?
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Christian Studer 2011-09-19 09:20
Please save a crash dump when you get this the next time, to do this don't close the error message, then open Task Manager, select the Processes tab, then right-click UltraMon.exe and select Create Dump File from the menu.
Let me know once you have the crash dump, I will then send you a link to upload it to our server.
Christian Studer - www.realtimesoft.com
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