Joshua 2011-11-21 01:16
When I try to install UltraMon_3.1.0_en_x64.msi on Windows7 64-bit Enterprise, I receive the following error...
Please install the 64-bit version of the softward. This version only supports 32-bit Windows.
Has anyone had any issues with this?
Thanks,
Joshua
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Christian Studer 2011-11-21 08:56
Not sure what might cause this, please do a logged install as described here and send me the generated log file to support@realtimesoft.com.
Christian Studer - www.realtimesoft.com
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Joshua 2011-11-23 01:58
Awesome support. Everything is up and running perfectly!
Thanks,
Joshua
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Dustin 2013-01-03 06:26
I am getting this exact same error. I even tried older and newer versions.. Can you send me the same fix please?
Thanks
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Christian Studer 2013-01-03 09:19
Dustin, please do a logged install of 3.2.2 as described above and send me the generated log file.
Christian Studer - www.realtimesoft.com
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