Lisa 2011-12-07 05:34
I downloaded UltraMon but I cannot get it to recognize the second monitor. Where are the instructions? How do I get UltraMon to recongize the second monitor? Thanks in advance.
Lisa
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Christian Studer 2011-12-07 07:49
To enable the secondary monitor, right-click the UltraMon icon in the system tray (the area of the main taskbar with the clock), then select Display Settings from the menu and enable the monitor there.
Christian Studer - www.realtimesoft.com
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Dan Lynch 2012-03-18 10:54
We have just purchased a new computer and have loaded Ultra Mon. we have a previous license and loaded the passwords etc but cannot get the new computer to recognise the second monitor any ideas.
Only one monitore is showing
Dan
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Christian Studer 2012-03-18 11:23
A couple of things you can check if UltraMon menu > Display Settings only shows a single monitor:
- in the software for your video card, make sure regular extended desktop mode is selected (not clone or span mode)
- if you're on Windows 7, go to UltraMon menu > Windows Display Properties and make sure Multiple Displays is set to extend and not duplicate
- make sure the monitor cable is properly connected to both the monitor and video card, and turn on the monitor before turning on the system
Christian Studer - www.realtimesoft.com
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