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Forums -> UltraMon™ -> 2nd monitor black
David   2012-07-22 02:30
Good Morning

Went to bed Saturday night and all was good. 2 monitors. Woke up Sunday and left (primary) monitor was black but the right (secondary) was good. I did a reboot and the primary refuses to come on.

Click on Ultramon in task bar tried enable secondary and nothing happens. Tried a restore from earlier save point and no change.

Any ideas? Did I press the wrong button? Is 1/2 the video card dead? Any and all ideas would be appreciated.

Card: Nvidia GEForce 7950. Drivers last updated about 1 month ago. Windows XP.

Thanks
Dave
Christian Studer   2012-07-22 07:24
Are both monitors shown as enabled if you go to UltraMon menu > Display Settings?

If yes, this is most likely a hardware issue, make sure the monitor cable is properly connected to both the monitor and the video card.

Christian Studer - www.realtimesoft.com
David   2012-07-22 07:24
Experimented more:

I switched the cables on the card and now monitor 1 has the single image and monitor 2 is black. So both monitors are ok and both cables are ok. This leaves a card problem or a software problem.

The weird thing, when I turned the computer back on after switching cables both screens displayed the windows start up screen like normal. I thought the problem was fixed. But when the start up ended the second monitor shut off.

I tried having control panel find the monitor and said nothing else was there. I am out of ideas to try.

Thanks for any help.

Dave
Christian Studer   2012-07-22 07:39
Are both monitors listed if you go to UltraMon menu > About?

Christian Studer - www.realtimesoft.com
David   2012-07-22 15:28
Greetings!

Both Display Settings and About only say 1 monitor.

Dave
Christian Studer   2012-07-22 20:48
One other thing you could check: open the Nvidia software, then make sure extended desktop mode (DualView) is enabled.

Christian Studer - www.realtimesoft.com
David   2012-07-23 01:58
I wake up this morning and open Nvidia control panel and the computer decided 'hey you do have 2 monitors don't you.'

I run their multi monitor wizard, set for dual view, and after a reboot I am back to 2 screens.

One last question: is Ultramon automatically back in control? I want to make sure the Nvidia wizard didn;t take too much control. I look at the Ultramon systray icon and it shows just a single (orange) monitor. Didn't it used to be an orange and blue monitor?

Display settings and about both say 2 monitors. The secondary is enabled (option is to disable secondary.) So, it looks good but I wanted to double check.

Thanks for the help!

Dave
Christian Studer   2012-07-23 09:25
Running the wizard shouldn't cause any problems for UltraMon. Not sure though why you would have the single monitor icon if About says you have two enabled monitors, very odd.

I would reboot the system, then check if everything works fine (you have the taskbar on the secondary monitor, the window buttons added by UltraMon, etc).

Christian Studer - www.realtimesoft.com
Forums -> UltraMon™ -> 2nd monitor black

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