Van der Veen 2012-10-04 18:00
I know dit is not the normal way to get help but i send a message to support twice but get no answer so i tray it at this way
As you can see below in this email we did a payment for a license for ultramon
but we did not receive a key or license to activate the software so we think there went something wrong.
Can you find out what we must do to activate ultramon?
Thans for the help.
The license is for Van der Veen Administrateurs (from Holland) all the info is below in this mail
Greets Henk
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Christian Studer 2012-10-05 07:41
I got your mails and have just tried to send you the mails for your order by fax (+31 58 21 28 031), but the fax didn't get through.
If you can't change your spam filter settings to allow mail from realtimesoft.com, let me know if you have a different e-mail address where the mails could be sent, or what fax number should be used.
Christian Studer - www.realtimesoft.com
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Van der Veen 2012-10-11 18:12
Thanks for the answer. our fax number is +31 511431265 or those emailadress you can try.
*************
Hope you send it succesfull now.
Gr Henk
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Christian Studer 2012-10-12 07:45
Hi Henk, the new fax number worked fine, the fax was delivered successfully at 22:42.
Christian Studer - www.realtimesoft.com
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