Post Reply

Forums -> UltraMon™ -> Can't move windows to 3rd monitor with menu
Dr H   2014-02-12 08:37
I have four monitors set up as
2
4 3
1

Monitors 3 and 4 overlap monitors 2 and 1 in the y dimension so you can get between them. Monitors 1 and 2 are the same width and positioned with 2 above 1.

If I want to move a window from one monitor to monitor 3, I use the Ultramon menu and select 3, but it goes to monitor 2.

It doesn't seem to matter which monitor it is coming from, it always goes to monitor 2 (even if it started on 3 and I selected 3). Monitors 1, 2 and 4 all seem to work.

NOTE: If I move monitor 3 to the left of monitor 4 so they look like
2
3 4
1

then I can move windows to monitor 3.
Christian Studer   2014-02-12 14:04
Which version of UltraMon and Windows are you using?

Please also post the system information from UltraMon menu > About (for the configuration where you have the issue).

Christian Studer - www.realtimesoft.com
Dr H   2014-02-21 06:09
I am using Ultramon Version 3.2.2, running on a MS Surface with Windows 8.1 Pro 6.3.9600 Build 9600 in x64 mode.

The results of the Ultramon->About are:

4 monitors
Current desktop: 4640x2280 (-1280,-1200 - 3360,1080)

Monitor 1 - Generic PnP Monitor (primary):
Settings: 1920x1080, 32-bit color, 60 Hz refresh rate
Coordinates: 0,0 - 1920,1080. Workspace: 0,0 - 1920,1024
Video card: Intel(R) HD Graphics 4000 (Intel Corporation - WDDM 1.3)
Device: \\.\DISPLAY1\Monitor0

Monitor 2 - MB24W:
Settings: 1920x1200, 32-bit color, 60 Hz refresh rate
Coordinates: 0,-1200 - 1920,0. Workspace: 0,-1800 - 2880,-84
Video card: Intel(R) HD Graphics 4000 (Intel Corporation - WDDM 1.3)
Device: \\.\DISPLAY3\Monitor0

Monitor 3 - MA9W:
Settings: 1440x900, 32-bit color, 60 Hz refresh rate
Coordinates: 1920,-590 - 3360,310. Workspace: 0,-1800 - 2880,-84
Video card: Intel(R) HD Graphics 4000 (Intel Corporation - WDDM 1.3)
Device: \\.\DISPLAY2\Monitor0

Monitor 4 - SDM-HS95P:
Settings: 1280x1024, 32-bit color, 60 Hz refresh rate
Coordinates: -1280,-693 - 0,331. Workspace: -1920,-1040 - 0,412
Video card: Intel(R) HD Graphics 4000 (Intel Corporation - WDDM 1.3)
Device: \\.\DISPLAY4\Monitor0
Christian Studer   2014-02-21 15:09
That looks okay.

Are you using the new per-monitor DPI scaling feature of Windows 8.1? Maybe that's what causes the problem. To check for this, go to Control Panel > Display and check if the option 'Let me choose one scaling level for all my displays' is checked or not.

Christian Studer - www.realtimesoft.com
Dr H   2014-02-25 07:09
That seems to be it. If I check the "Let me choose one scaling level for all my displays" option, then moving the window works fine. When I set it back, I can't move to display 3.
Christian Studer   2014-02-25 13:00
I would recommend using that as a workaround until UltraMon 3.3.0 is available, which will handle per-monitor DPI scaling correctly.

Christian Studer - www.realtimesoft.com
Dr H   2014-02-26 09:51
Excellent. Thanks
Forums -> UltraMon™ -> Can't move windows to 3rd monitor with menu

Post Reply