Phero100 2014-03-27 09:03
Hello!
I have um installed on a windows 7 system with two monitors (1 HDMI, 1 VGA). After 5 minutes the screen darkens and after 15 min energy saving goes into action, making the two screens black. When returning to my computer, only the HDMI (primary) screen wakes up.
How can I repair this error?
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Christian Studer 2014-03-27 13:35
Might be a display driver issue, if you haven't done this already I would try if installing the latest drivers for the video card fixes the issue. It's very unlikely that this would be related to UltraMon.
Christian Studer - www.realtimesoft.com
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Caroline 2015-06-29 17:57
I have the exact same problem on two different computers. One is a 3 yr old laptop the other is a one week old desktop. Both are running Windows 7. Both lose the second monitor after going into sleep mode. When I turned off sleep mode, both still had the same problem while in screensaver mode. The only way to get the second monitor back is to restart the computer. This is DEFINITELY an Ultramon issue.
Caroline
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Caroline 2015-06-29 17:59
Sorry, I misspoke, I meant energy save mode, not sleep mode.
Thanks,
Caroline
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Christian Studer 2015-06-30 15:19
Does uninstalling UltraMon fix the issue?
Christian Studer - www.realtimesoft.com
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