KJ 2016-02-10 17:57
I've only had UltraMon installed for a couple of days. I've seen 3 appcrash's so far. Each happened when the monitors are waking after power off due to inactivity.
Problem signature:
Problem Event Name: APPCRASH
Application Name: UltraMonTaskbar.exe
Application Version: 3.3.0.0
Application Timestamp: 54fb345c
Fault Module Name: UltraMonTaskbar.exe
Fault Module Version: 3.3.0.0
Fault Module Timestamp: 54fb345c
Exception Code: 40000015
Exception Offset: 00000000000378cd
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: a8d8
Additional Information 2: a8d8a1e3bed238fada682d140dae8906
Additional Information 3: 9194
Additional Information 4: 9194448de865978b22c65ca9070f21f0
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Ultramon v3.3.0
W7 Pro 64
Nvidia Quadro K5000M, latest driver v361.75
OS power settings have monitors going to sleep after 5 minutes of inactivity
AOC 2752h, 1920x1080, primary, dvi-hdmi
HP w2207, 1680x1050, secondary (to the right of the primary), dvi-dvi
Extended desktop
Auto-arrange is NOT checked
|
Christian Studer 2016-02-11 06:52
Please save a crash dump when you get this the next time. To do this, run regedit.exe and go to the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting, then create a new subkey there named LocalDumps. When UltraMonTaskbar.exe crashes the next time, a crash dump will be created in C:\Users\<username>\AppData\Local\CrashDumps.
Let me know once you have the crash dump, I can then send you a link to upload it to our server.
Christian Studer - www.realtimesoft.com
|
KJ 2016-02-11 10:33
I actually already had that key created. I have the 3 crash dumps from Ultramon.
|
Christian Studer 2016-02-11 12:03
Please zip one of the crash dumps and upload it here.
Christian Studer - www.realtimesoft.com
|
KJ 2016-02-11 17:59
Done
|
Christian Studer 2016-02-12 09:01
Thanks for the crash dumps.
I looked at the most recent one, what happens is that a graphics-related operation fails, UltraMon then tries to show an error screen, but instead the process gets terminated. I guess the Smart Taskbar works fine if you restart it? You can do this via UltraMon menu > Smart Taskbar > Enable.
From the other issue with the icons my guess would be that something odd goes on when the system resumes from sleep, maybe an issue with the video card driver. If you didn't already have the latest drivers I would have recommended a driver upgrade.
Christian Studer - www.realtimesoft.com
|
haily 2016-04-13 08:59
need some new solution
|
Christian Studer 2016-04-13 13:17
What's the error message you get?
Christian Studer - www.realtimesoft.com
|
haily 2016-04-14 10:13
Problem signature:
Problem Event Name: APPCRASH
this is the error code
here's the thing now,
i'm searching about this appcrash last night and found an article
How To Fix Appcrash “Some Programs” Has Stopped Working ?
so, i tried as they said
Open the Startmenu and click Control Panel
Browse to System Maintenancethen System
In the left side, select Advanced System Settings
System Properties Window comes up. Select the setting from the top named Performance.
Select Data Execution Prevention.
Select Turn on DEP for all programs and services except those I select.
Use the Browsebutton to locate your file. I my case my internet explorer is not working so I’m searching for main internet explorer file and makes it in exceptions list.
Click Applyor OK .
after that it works just dont know why but my other some program's starts to showing this error too
plz help me out from this
i'm doomed now, from no where anyone's software starts to shows this error on the screen now.
plz help
|
Christian Studer 2016-04-14 14:14
I'm not sure what would cause this, but it seems unlikely that this would be related to UltraMon.
To confirm this, check if you still have the problem if UltraMon isn't running or installed, you can close UltraMon via right-click on the UltraMon icon in the system tray, then select Close from the menu.
Christian Studer - www.realtimesoft.com
|
