Mark Bailey 2003-04-17 10:22
Hi.
I have been using Ultramon for sometime with no problems at all.
Yesterday, I turned on my machine and to my surprise the Ultramon Smart Taskbars did not appear.
I have tried everything I can think of the get them to reappear including disabling mirroring and changing priority to zero.
I have also tried....
Disabling and re enabling Smart Taskbar.
Uninstalling and reinstalling Ultramon.
Uninstalling 2.1 installing 2.0 and then upgrading to 2.1.
No go.
My setup is
P4 - 2.4
Matrox G450 Dual Head
Twin Sharp T15G1 Monitors
Windows XP Pro
Any suggestions would be appreciated
Mark Bailey
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Christian Studer 2003-04-17 22:16
Hi Mark,
might be a configuration issue or a conflict with some newly installed application.
To let UltraMon create a new default configuration for the Smart Taskbar, close UltraMon, open regedit.exe, then delete the registry key 'HKEY_CURRENT_USER\Software\Realtime Soft\UltraMon\Smart Taskbar'.
If this doesn't fix the problem: try running a debug monitor like DBWIN32, then restart UltraMon. If the Smart Taskbar encounters a problem during startup, you'll get an error message in the debug monitor.
Christian Studer - www.realtimesoft.com
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Mark Bailey 2003-04-18 01:15
Hi Christian.
Did as you suggested. Removed Registry Key. Rebooted and restarted. No go.
Repeated with DBWin32. Nothing unusual there either.
I have this afternoon installed the latest G450 drivers to see if that made a difference but it does not.
Mark Bailey
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Christian Studer 2003-04-18 01:48
Please check if UltraMonTaskbar.exe is running. You can do this with Task Manager, UltraMonTaskbar.exe should be listed on the Processes tab.
If it isn't running, try starting it manually. The executable is located in the UltraMon directory, usually C:\Program Files\UltraMon. Leave DBWIN32 running to check for error messages.
Christian Studer - www.realtimesoft.com
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Mark Bailey 2003-04-18 09:46
Thanx Christian.
No is wasn't running and when I called it manually it worked.
I never actually realised it was a seperate executable. That will teach me to look in the install folder first. ;-)
What is the best way to have it start with Ultramon when Windows start. Put in Startup Folder or is there some other way?
Cheers,
Mark Bailey
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Christian Studer 2003-04-18 10:12
You could create a shortcut to UltraMonTaskbar.exe and place it in the Startup folder.
Most likely there is some problem with the installation data. I have uploaded a script which tries to get the location of various UltraMon components (will only work with UltraMon 2.1 on Windows 2000/XP): UmComponents.zip. Please run the script and post the results here, you can copy the message by pressing CTRL+C.
Christian Studer - www.realtimesoft.com
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Mark Bailey 2003-04-18 10:53
---------------------------
VBScript
---------------------------
UltraMonTaskbar.exe: C:\Program Files\UltraMon\UltraMonTaskbar.exe
UltraMonDesktop.exe: C:\Program Files\UltraMon\UltraMonDesktop.exe
UltraMon.scr: C:\WINDOWS\UltraMon Screen Saver.scr
---------------------------
OK
---------------------------
Mark Bailey
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Christian Studer 2003-04-18 11:17
Looks fine, very strange problem... Smart Taskbar is enabled under Options > Smart Taskbar?
Christian Studer - www.realtimesoft.com
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Mark Bailey 2003-04-18 12:07
Yes, I have had that enabled all the time Christian.
Not to worry. Invoking it from the Startup folder works ok.
Anyway. Thanx for your help. It is a great program and I could not do without it.
Now if I could just get my Serene Screen screensaver to stretch across both screens. ;-)
Mark Bailey
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Martijn 2003-04-19 21:09
DBWin32 is giving an error at my system:
2260: TaskbarManager::CreateTaskbars: failed to install taskbar callwndret hook
what can i do, i'm a bit working strangely slower since the Smart Taskbar isn't starting :(
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Martijn 2003-04-19 21:13
I just found another debug program (EnumShell.exe)
Shell window: class = "Shell_TrayWnd" title = "" process = explorer.exe
class = "Button" title = "" HWND = 0x10042 parent = 0x20022
class = "TrayNotifyWnd" title = "" HWND = 0x10044 parent = 0x20022
class = "TrayClockWClass" title = "" HWND = 0x10046 parent = 0x10044
class = "ToolbarWindow32" title = "" HWND = 0x10048 parent = 0x10044
class = "ReBarWindow32" title = "" HWND = 0x10050 parent = 0x20022
class = "ToolbarWindow32" title = "" HWND = 0x10066 parent = 0x10050
class = "ToolbarWindow32" title = "" HWND = 0x10064 parent = 0x10050
class = "OCHost" title = "" HWND = 0x10058 parent = 0x10050
class = "Shell Embedding" title = "" HWND = 0x1005a parent = 0x10058
class = "Shell DocObject View" title = "" HWND = 0x1005e parent = 0x1005a
class = "Internet Explorer_Server" title = "" HWND = 0x10092 parent = 0x1005e
class = "MSTaskSwWClass" title = "" HWND = 0x10054 parent = 0x10050
class = "SysTabControl32" title = "" HWND = 0x10056 parent = 0x10054
class = "ToolbarWindow32" title = "" HWND = 0x10052 parent = 0x10050
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Christian Studer 2003-04-20 01:43
EnumShell output is fine, not sure what causes the error you get, this is rather unusual.
Did you install a new application just before the taskbar stopped working? For example a shell enhancement tool or similar.
What happens if you restart the system, close UltraMon, then start it again (shortcut in Start Menu > Programs)?
Christian Studer - www.realtimesoft.com
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Martijn 2003-04-20 09:36
hmm, i think i found the prob.
my second monitor is out for repairs, so i'm running a single monitor now. I think the smart toolbar should always work, not depending on dualhead, it's to damn good!
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