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Forums -> UltraMon™ -> Win 10 update / recover has corrupted UltraMon files
Kelvin Parker   2019-06-27 17:26
I upgraded from Win 10 ver 1803 to 1903.

My AVG anti-virus no longer worked, and couldn't be fixed, reinstalled, or uninstalled.

UltraMon also had issues, so I upgraded from 3.4.0 to 3.4.1.

Since there was no fix for the anti-virus issue, I "downgraded" - did a recovery back to Win 10 ver 1803.

UltraMon no longer works. Though it's still installed. If I try to REPAIR or UNINSTALL, I get the same error message:

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Failed to load resource DLL 'UltraMonRes.dll'. Try repairing your installation of UltraMon, and make sure all language packs have the correct version, version 107 is required.

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So I'm stuck with a corrupted install.

Wondering how to get it properly off the system, so I can do a fresh install?

Thanks.

Kelvin Parker
Christian Studer   2019-06-27 23:58
To fix this, download MsiZap.exe, then open a command prompt as administrator and run the following command:

MsiZap.exe TW {2CB51501-DA86-4216-9C9B-2C52A64BA047}

This will remove the installer data for UltraMon, you should then be able to install 3.4.1 again.

Christian Studer - www.realtimesoft.com
Kelvin Parker   2019-06-28 18:30
Thank you Christian. Problem solved. Very much appreciated !!

Kelvin
Forums -> UltraMon™ -> Win 10 update / recover has corrupted UltraMon files

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