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Kelvin Parker 2019-06-27 17:26
I upgraded from Win 10 ver 1803 to 1903.
My AVG anti-virus no longer worked, and couldn't be fixed, reinstalled, or uninstalled.
UltraMon also had issues, so I upgraded from 3.4.0 to 3.4.1.
Since there was no fix for the anti-virus issue, I "downgraded" - did a recovery back to Win 10 ver 1803.
UltraMon no longer works. Though it's still installed. If I try to REPAIR or UNINSTALL, I get the same error message:
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Failed to load resource DLL 'UltraMonRes.dll'. Try repairing your installation of UltraMon, and make sure all language packs have the correct version, version 107 is required.
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So I'm stuck with a corrupted install.
Wondering how to get it properly off the system, so I can do a fresh install?
Thanks.
Kelvin Parker
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Christian Studer 2019-06-27 23:58
To fix this, download MsiZap.exe, then open a command prompt as administrator and run the following command:
MsiZap.exe TW {2CB51501-DA86-4216-9C9B-2C52A64BA047}
This will remove the installer data for UltraMon, you should then be able to install 3.4.1 again.
Christian Studer - www.realtimesoft.com
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Kelvin Parker 2019-06-28 18:30
Thank you Christian. Problem solved. Very much appreciated !!
Kelvin
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