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Michael Hampton 2004-11-30 02:24
Just installed Videosaver to try it out, but I it won't let me save the playlist. I've tried in my documents directory, as well as other places. Keep getting this error:
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VideoSaver
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Couldn't save the playlist. If this problem persists, go to Add/Remove Programs and repair VideoSaver.
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OK
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I've installed and re-installed and still the same problem. I am an administrator on this machine.
Any ideas?
Michael Hampton
http://www.hamptonfamily.us
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Christian Studer 2004-11-30 03:33
This could happen if one of the VideoSaver components hasn't been properly registered during installation.
Please run regedit.exe and check if the following registry key exists:
HKEY_CLASSES_ROOT\CLSID\{718259E0-C4F7-11D2-861C-BD7B2EB47737}
If it doesn't exist, try repairing or reinstalling VideoSaver again.
If the key exists, select it, then choose File\Export from the menu and save it to a file. Please e-mail the .reg file to support@realtimesoft.com, or post the contents here.
Christian Studer - www.realtimesoft.com
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Michael Hampton 2004-11-30 04:59
Found that key down in
HKEY_CURRENT_USER\Software\Classes\CLSID\...
Saved that section, edited it and reimported where you said it should be. Looks like it's working now.
FYI. XP PRO/SP2.
Thanks
Michael Hampton
http://www.hamptonfamily.us
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Jeff 2007-03-29 18:22
I am encountering the same problem with Windows Vista Ultimate. However, the registry keys do appear to be present.
Anyone else having this issue?
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Christian Studer 2007-03-30 10:35
Editing the playlist may crash VideoSaver on Vista, I'm going to address this in a future update.
Christian Studer - www.realtimesoft.com
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Christian Studer 2007-04-06 11:57
Update: I just tested with the final version of Vista, this is no longer an issue.
Jeff, have you already tried repairing the VideoSaver installation? You can do this via Control Panel > Programs and Features, select VideoSaver, then click on Repair.
Christian Studer - www.realtimesoft.com
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Jeff 2007-04-09 10:42
Yes, this is still an issue. I installed the patch, then tried the repair and reinstalled the patch. Both display an error when trying to save to my C:\Users\...\Documents folder.
I have also reverified that the registry settings are in both locations listed in this forum.
I have also verified that I am an administrator on my own machine.
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Shouou 2007-07-13 00:54
I still get the same error i cannot save any playlists
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Shouou 2007-07-13 01:24
After a search i found it in.
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{718259E0-C4F7-11D2-861C-BD7B2EB47737}
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Will 2007-10-18 04:12
Cants save playlists in Vista home premium. I have repaired and re installed a couple times. Registry entry is in the place indicated by the forum. Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\CLSID\{718259E0-C4F7-11D2-861C-BD7B2EB47737}]
@="Realtime Soft VideoPlayer Playlist"
[HKEY_CLASSES_ROOT\CLSID\{718259E0-C4F7-11D2-861C-BD7B2EB47737}\InprocServer32]
@="C:\\Program Files\\VideoSaver\\VideoPlayer.dll"
"InprocServer32"=hex(7):42,00,4a,00,37,00,53,00,2d,00,48,00,6c,00,7a,00,52,00,\
40,00,2c,00,64,00,35,00,74,00,71,00,4a,00,7a,00,77,00,40,00,33,00,56,00,69,\
00,64,00,65,00,6f,00,53,00,61,00,76,00,65,00,72,00,3e,00,40,00,38,00,51,00,\
50,00,4c,00,29,00,51,00,7b,00,66,00,28,00,77,00,25,00,43,00,65,00,66,00,43,\
00,4b,00,7a,00,70,00,49,00,00,00,00,00
"ThreadingModel"="Apartment"
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Christian Studer 2007-10-18 08:30
What's the error message you get?
Christian Studer - www.realtimesoft.com
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Will 2007-10-18 11:47
Couldn't save the playlist. If the problem persists, go to Add/Remove Programs and repair VideoSaver.
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Christian Studer 2007-10-19 10:14
I'm not sure why you would get this error, the registry data looks okay, but it might be worth a try to install VideoSaver for all users instead of only the current user.
To do this, first uninstall VideoSaver, then open a command prompt and run the following command:
msiexec /i <msifile> ALLUSERS=1
For example: msiexec /i C:\Temp\VideoSaver31.msi ALLUSERS=1
Christian Studer - www.realtimesoft.com
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Mike Brooker 2007-12-10 18:23
I too was having the same problem IE Can't save followed by a crash ( I'm using Vista Home Ult.)
Followed the steps in the previous post
msiexec /i C:\Temp\VideoSaver31.msi ALLUSERS=1"
and then ran the vista patch.
All is well now, Looks good
Mike
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