CHARLIE 2006-09-06 23:43
Is anyone successfully using UltraMon with GOTOMYPC ? I am only seeing about two thirds of the primary monitor on the host computer, and the icons are all jumbled up.
Thanks for any advice offered.
CHARLIE
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Christian Studer 2006-09-07 04:33
Is UltraMon running on both the local and remote systems? Does the problem go away if you uninstall UltraMon on the remote or local system?
Christian Studer - www.realtimesoft.com
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CHARLIE 2006-09-07 04:42
The host computer (Law Office)has UltraMon installed on a two monitor system, while the remote computer (Home Office) has a single monitor. When accessing the host from the remote I can only see about two-thirds of the screen. I have not tried to access the host with the second monitor disabled, so maybe I should try that. Just installed UltraMon this morning, so I'm still experimenting.
CHARLIE
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Christian Studer 2006-09-07 08:52
My guess would be that this isn't related to UltraMon, but uninstalling UltraMon would certainly be worth a try.
Please note that UltraMon won't enable remote access to both monitors, this would need to be supported by the remote access software directly.
Christian Studer - www.realtimesoft.com
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rudy 2006-09-21 05:35
I use ultramon with gotomypc no problems. When your connected remotely you can either expand the gotomypc windows accross multiple monitors or if you just have a single on the remote location there is an arrow on each side of the window that lets you switch which monitor you are viewing.
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