DLE 2006-10-03 05:06
Just installed the 2.7 update for UltraMon this morning, and have since gotten three inexplicable system crashes (Windows Stop errors/Blue Screens of Death). Anyone else experienced anything like this?
I'm not positive it's related to UltraMon, but since I haven't installed anything else in the past few weeks this seems the likely culprit. I'm moving back to 2.6 for now.
My config: WinXP Pro, ATI Radeon 9100 video card, Dell CRT 17-inch monitor and an Impression 17-inch LCD.
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David 2006-10-03 05:10
I also got a bad crash on the first reboot after upgrading from UltraMon 2.6.23 to 2.7.0, but it worked fine in subsequent reboots.
My system is a Windows XP x64 with two monitors on a NVIDIA GeForce 7900 GTX.
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Christian Studer 2006-10-03 10:06
What's the driver that caused the crash? You should see the driver name on the crash screen.
Christian Studer - www.realtimesoft.com
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DLE 2006-10-05 04:23
Sorry, Christian, I actually had my system set to automatically reboot so the Blue Screen came and went too quickly to see. I checked in the Event Viewer but didn't see any record of the faulty driver.
I downgraded back to 2.6 and haven't had any crashes since... if I try again, I'll let you know.
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Stephen Fisher 2006-10-23 18:50
I've had 1 or 2 Crashes a day since I installed 2.71. Some times its a BSD other times the system just freezes solid. I haven't noticed if the BSD states a Driver but a Microsoft reporting facility has come up a couple of times now on re-booting and it says "stop error in unknown driver"
What I can tell you is it happens while while I'm steaming video (Sage TV Client ) and doing something else. It really seems tied in to UltraMon (2.71) as I closed ultramon for a day and a half so far and didn't have a crash, then just now I rebooted and left it up while I was again streaming video and it crashed with in 10 minutes.
The Event Log records this when there is a BSD
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 10/21/2006
Time: 7:55:14 PM
User: N/A
Computer: XP4G
Description:
Error code 1000000a, parameter1 0000ffdf, parameter2 00000002, parameter3 00000001, parameter4 806e4a8e.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 30 1000000
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 66 66 64 66 2c 20 00ffdf,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 38 30 36 65 01, 806e
0050: 34 61 38 65 4a8e
Stephen N Fisher
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Christian Studer 2006-10-24 04:45
Do you see high memory or CPU usage in Task Manager if you have both UltraMon and the TV app running?
Christian Studer - www.realtimesoft.com
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Stephen Fisher 2006-10-24 08:49
Well, Not normally memory issue, I have 4GB CPU varies as to which side Video is on Analog side it runs at a maximum of 70% when full screen, digital side 15% or less.
In the mean time, I uninstalled UltraMon 2.71 and tried to re-install 2.6 which failed to install (rolls back at end) a problem I had before that righted itself eventually (I sent you email on it then) So I decided to re-install 2.71 again to see if it would re-install.
It failed but reported it was because of the Mirroring section, so I re-installed it without the mirroring section. (I don't use it anyway, and I think the video driver can do it if i really needed to.) And(cross your fingers) it hasn't crashed yet.
Somewhere between 2.6x and 2.70 I upgraded the Nvidia Video driver to the latest version as the result of a crash that Microsoft reported was due to possibly needing a new video driver and then I installed 2.70 and 2.71 on top of the existing version when they became available. Maybe, it was the mirroring section (which now isn't loaded ) all along?
In the meantime I'll see how long it goes before it crashes again... hopefully it won't.
Stephen N Fisher
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Stephen Fisher 2006-10-24 10:06
Oh Well, Just crashed.
Now I'll see how long I stay up with UM uninstalled
Stephen N Fisher
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Stephen Fisher 2006-10-24 12:35
That didn't take long - look like it isn't you app after all!
Sorry for the mistake.
-Steve
Stephen N Fisher
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David Morrow 2006-11-10 02:57
I too have been getting crashes. I usually also keep windows media player open so the other comments regarding streaming media, if you also use WMP, may play a roll (mine is just for music though).
Once a day or so, both monitors go black for 5 seconds or so and then everything resumes normally.
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Christian Studer 2006-11-10 10:57
Please try if you still have the problem without UltraMon running, my guess would be that this is due to something else, maybe a video card driver issue.
To close UltraMon, right-click the UltraMon icon in the system tray and select Close from the menu.
Christian Studer - www.realtimesoft.com
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David Morrow 2006-11-15 04:54
I tried to uninstall the 2.7.1release as all of the crashing / freezing is wiping out data. But, the uninstall seems pretty useless as when I try to reinstall the older 2.6 pre-crash version, it won't let me as it says I need language pack Ver 3.
All my dual monitor productivity gains are now turning into smoke as I try to deal with crashes, uninstalls, and reinstalls.
David Morrow
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Christian Studer 2006-11-15 09:16
Repairing the installation should fix the language pack issue, to do this go to Control Panel > Add or Remove Programs, select UltraMon from the list, click on the support information link, then click on Repair.
Christian Studer - www.realtimesoft.com
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Barnamedve(Brownbear) 2008-04-26 07:45
Hello! My experienses about this driver is that this program is not compatible with every kind of video cards. I installed this program and i did not hav ûe crashes.....
but i just installed in the morning this program on one of my friend's computer and it worked for a few times but then it suddenly when he rebooted the computer...it rebooted in 256 color and with a resolution of 800*600! Its wierd!
Barnamedve
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Barnamedve(Brownbear) 2008-04-26 07:47
experienses about this "driver"....i meant program(ultramon 2.71):S
Barnamedve
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Christian Studer 2008-04-26 09:47
This is most likely a compatibility issue between UltraMon's mirroring feature and the video card driver, removing the mirroring feature should fix the problem.
To do this, go to Control Panel > Add or Remove Programs, select UltraMon from the list, click on Change, then deselect the mirroring feature on the Customize Installation screen.
Christian Studer - www.realtimesoft.com
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