Sumesh S Menon 2007-01-31 03:21
Hi,
When i try to run the exe am getting an error message "Failed to load resource dll "Ultramonres.dll",.. ". Why am getting this message? Is there is anyway to troubleshoot this (without reinstalling the application)?
Sumesh
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Christian Studer 2007-01-31 09:38
This is usually an installation issue, repairing the installation should fix the problem.
To do this, go to Control Panel > Add or Remove Programs, select UltraMon from the list, click on the support information link, then click on Repair.
Christian Studer - www.realtimesoft.com
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Sumesh S Menon 2007-01-31 18:07
Thanks for you reply,
We are trying to package this application. When we installing the captured msi application throws the error "Failed to load resource dll ultramonres.dll". Repairing or reinstalling is not a solution for us. Can you please help me to find out what is happening during the installation of captured msi?
Sumesh
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Christian Studer 2007-02-01 10:42
This probably won't work, UltraMon requires Windows Installer-related data to be present, such as location of components, etc.
Why not deploy the UltraMon .msi directly? You can use msiexec.exe command-line arguments to do quiet installs etc, and UltraMon setup is also compatible with group policy software installation.
Christian Studer - www.realtimesoft.com
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Sumesh S Menon 2007-02-02 15:29
Thanks Chris
Yes you are right. It was searching for windows installer keys then we decicded to install msi itself....
Thanks a lottt....
Sumesh
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Steve Brereton 2007-06-14 01:12
Hi there - I hit this problem sometimes - every few reboots, Ultramon fails to load, but I don't have the 'repair 'option in Add/remove, only the remove one.
I've fixed this in the past by reinstalling, but that's a pain.
Any other fixes?
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Christian Studer 2007-06-14 09:10
Steve, do you get the same 'Failed to load resource DLL' message when starting UltraMon manually via Start Menu > Programs?
Christian Studer - www.realtimesoft.com
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Steve Brereton 2007-06-14 21:13
Yes, but only when its already failed on boot.
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Christian Studer 2007-06-15 09:54
For further troubleshooting, please run ResTest.exe and post the contents of the generated log file here.
Christian Studer - www.realtimesoft.com
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Steve Brereton 2007-06-17 19:52
Here you go.
NB: I've upgraded to UM 3 beta now, since it seems to work nicely with Windowblinds.
"MsiGetProductCode returned 0, prodCode = {B71F4653-6F4A-4983-8ED9-EB19AB18E2BD}
MsiGetProductInfo INSTALLPROPERTY_INSTALLLOCATION returned 0, prodDir = C:\Program Files\UltraMon\
"
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Christian Studer 2007-06-18 08:58
Looks okay, if you get the problem again with the 3.0 beta, please run ResTest.exe again and post the results.
Christian Studer - www.realtimesoft.com
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