Kevin 2008-04-28 00:59
After installing ultramon 2.7 on a new XP machine I can't use the task bar, system tray or start button. I get hour glass anytime I hover over that task bar.
I've used 2.7 on my previous machine happily, it died and I am building up a brand new XP Pro machine.
Whenever I move the cursor over the task bar I get an hour glas which never goes away, this disables any functionality related.
Some googling asked me to disable a service, this has had no effect:
http://support.microsoft.com/kb/841571
So, I'd like to uninstall ultramon but I can't get to the control panel to uninstall it. When I go to Program Files\Ultramon hoping for an uninstall click here, no luck.
I used task mgr to kill ultramon which takes out both ultramon and the ultramon task bar processes I seem to no longer have ultramon but the taskbar is still disabled.
Machine works as long as you don't need any functionality which is taskbar releated.
Ideas on how to uninstall ultramon in this predicament ?
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Kevin 2008-04-28 01:13
I can't get to start, can't get the run command prompt, errrr. I remember I had it add control panel to the my computer display. Yes. I then use control panel to uninstall ultramon. In the uninstall process it complains "c:\Program Files\UltraMon referes to a location than is unavalable and wants to reboot the machine.
On reboot, I get the same complaint about the ultramon folder not existing which it doesn't some uninstall left something behind which I will hunt for.
Most importantly, the task bar is still hosed :-(
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Kevin 2008-04-28 01:45
Updating.
Further debug and googling found at least one other person and they mentioned object dock. I was planning to start dropping startup items to look for something causing this problem but seeing object dock mentioned (which I use on many many machines) I decided to start there.
Disabled it and dropped it from starting on boot. Hour glass problem gone. Think I have the culprit. I will now reinstall ultramon :-)
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Kevin 2008-04-28 02:05
More.
Didn't get to reinstalling ultramon, reenabled object dock and the problem did not reappear. Hmmmm....
Remembered I recently set the taskbar to autohide. Tried to set it to autohide again. No problem. Will it survive a reboot with Object Dock and autohide the taskbar ? Nope. Hosed again and now stopping Objectdock does not fix the problem. It is stuck hosed again. Back to the drawing board. It still seems to me that the problem first surfaced with I installed Ultramon.
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Kevin 2008-04-28 03:47
More.
So, I have ultramon running, Objectdock and the task bar is NOT set to autohide. All is good currently. If I set the task bar to autohide then it gets ugly and object dock disable, remove from autostart usually fixes it. Something is not quite right here but I seem to have control and need to get some other apps running. Will dig into try to figure it out and visit Objectdock forums for more info.
I still suspect there is something about the multiple task bars in ultramon which caused the problem to start and from that time forward I can't ever set autohide on the main task bar or it hangs up and you can't use it at all.
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Christian Studer 2008-04-28 09:31
To check if this is related to UltraMon, you could uninstall UltraMon, reboot the system, set the taskbar to autohide, then reboot the system again and check if the taskbar still works.
If yes, you could then reinstall UltraMon and check if the taskbar still works after a reboot.
Christian Studer - www.realtimesoft.com
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