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Forums -> UltraMon™ -> UltraMon encountered a fatal error and will exit
Roli   2008-05-16 03:00
Running Vista 32bit SP1.

When I try to run the latest version 3.0 Beta 2.1 I get the following fatal error message:

UltraMon encountered a fatal error and will exit.
More information:

Source file: .\MultimonGUI.cpp
Line: 310
Return value: -2147024882
Last error: 1008

The older version 2.7.1 works fine (besides the known vista issues).

What can I do?
Thank you.
Roli
Christian Studer   2008-05-16 14:17
Can you start the Smart Taskbar manually by double-clicking on UltraMonTaskbar.exe in C:\Program Files\UltraMon?

The error you get means that UltraMon failed to create a component due to insufficient free memory.

Christian Studer - www.realtimesoft.com
ken S   2008-11-05 02:10
Hello I tried the beta 3.03 on vista SP1 32 bit and got the same error. I have not installed the mirroring part nor the screensaver part. I have 1.3 GB free memory.

When I run that UltraMonTaskbar.exe it works though... I can see the second taskbar

ken s
Christian Studer   2008-11-05 10:46
Ken, please post the complete text from the error message, you would only get the error mentioned above in version 3.0.2.

Christian Studer - www.realtimesoft.com
Jim Chrapowicz   2008-11-07 02:08
Here's what I get on 3.0.3:

Ultramon encountered a fatal error and will exit.

Version: 3.0.3
OS: 6.0.6001 Service Pack 1 x32
Source file: .\MultimonGUI.cpp
Line: 2807
Return value: 0
Last error: 1456
Christian Studer   2008-11-07 10:38
Jim, this happens if the mirroring feature isn't installed, will be fixed in the next release.

Christian Studer - www.realtimesoft.com
Rob   2008-11-27 19:54
Re error if mirroring is not installed, how about changing the installation instruction advioce so other people don't get caught by this problem too? (Like me!)

Rob
Christian Studer   2008-11-28 06:54
Rob, this issue is mentioned on the download page.

Christian Studer - www.realtimesoft.com
Chris Mercier   2008-12-17 03:31
I have a configuration similar to above (Vista x86, SP1, no mirroring installed. Even when I mnually launch Ultramon I get the same exact error.

This is a Vostro 1700 laptop w/ nvidia 8600M if that makes any difference, but I doubt it would as I am booting it with second monitor attached.

Any advice?
Christian Studer   2008-12-17 08:49
You'll need to install the mirroring feature with the 3.0.3 release, this issue will be fixed in the next release.

Installing the mirroring feature won't cause any problems.

Christian Studer - www.realtimesoft.com
Chris Mercier   2008-12-29 07:28
That definitely worked.

Thanks!
DJ   2009-03-27 03:42
I get this error under the latest releases 3.0.3 and 3.0.4 under Vista64. It says the following:

UltraMon encountered a fatal error and will exit.

Version: 3.0.4
OS: 6.0.6002 Service Pack 2, v.113 x64
Line: 757
Return value: 0
Last error: 0

This happens after I close NetOp Remote Control Guest application.
Christian Studer   2009-03-27 08:59
Does the error occur in WndExt.cpp? If yes, the issue will be fixed in the next release.

Christian Studer - www.realtimesoft.com
Charles Scott   2010-06-30 14:08
I am getting the same error when I install and launch the 64-bit version of Ultramon 3.03. Here is my error:

Ultramon encountered a fatal error and will exit.

More information:

Version 3.03
OS: 6.1.7600 x64
Source file: .\ButtonRendererVistaComposited.cpp
Line: 43
Return value: 0
Last error: 1814
Christian Studer   2010-07-01 12:09
Charles, upgrading to 3.0.10 will fix the problem, 3.0.3 doesn't support Windows 7. Support for Windows 7 was added in 3.0.6.

Christian Studer - www.realtimesoft.com
William H. Vincent Jr.   2010-07-20 02:29
I just installed Ultramon in trial mode, and I get this error when I click on the link in the All Programs menu.


---------------------------
UltraMon
---------------------------
UltraMon encountered a fatal error and will exit.



More information:



Version: 3.0.10

OS: 6.0.6002 Service Pack 2 x64

Source file: .\ButtonRendererVistaComposited.cpp

Line: 91

Return value: 0

Last error: 1814

Cheers,
William H. Vincent Jr.
Christian Studer   2010-07-21 00:30
If you're on Windows 7, you're most likely running UltraMon in Vista compatibility mode. To fix this, go to C:\Program Files\UltraMon, right-click UltraMon.exe and select Properties from the menu, then select the Compatibility tab and uncheck 'Run this program in compatibility mode'.

Christian Studer - www.realtimesoft.com
William H. Vincent Jr.   2010-07-21 03:17
Thank you very much. That did the trick.

Cheers,
William H. Vincent Jr.
Jeffrey   2011-08-05 02:12
I get this error

Version 3.1.0
OS:5.1.2600 Service Pack 3 x32
Source File .\SysMenu.cpp
Line: 549
Return Value :0
Last Error: 8
Christian Studer   2011-08-05 11:48
You'll get this if UltraMon fails to add its menu commands to an application's system/window menu, apparently due to not enough memory being available.

Do you only get this error if you launch a specific application?

Christian Studer - www.realtimesoft.com
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