John 2008-09-28 18:49
Ctrl+F in IE7 causes UltraMon to Crash
OS: Windows Vista SP1 (32-bit)
Browser: IE7 v7.0.6001.18000
Browse to a website and the press Ctrl+F on the keyboard...the UltraMon window button will flash rapidly and then UltraMon 3.0.3 will crash.
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Dave 2008-09-28 22:58
Seems to work OK on my XP SP3 machine
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Christian Studer 2008-09-29 00:58
What's the error message you get?
Christian Studer - www.realtimesoft.com
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John 2008-09-29 02:47
The crash occurs when the Find Window get's closed. I tried bringing up the Find window in IE via the pulldown menus and the crash happens then too. Is anyone else have this same issue ? I have no plug-ins installed in my IE7.
Here's the crash info:
"UltraMon has stopped working"
Problem signature:
Problem Event Name: BEX
Application Name: UltraMon.exe
Application Version: 3.0.3.0
Application Timestamp: 48e02381
Fault Module Name: UltraMon.exe
Fault Module Version: 3.0.3.0
Fault Module Timestamp: 48e02381
Exception Offset: 0003923e
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: d599
Additional Information 2: c49b72cac929df5279421e7012060087
Additional Information 3: 19a5
Additional Information 4: df1180599297120dc8cc350860ca5b79
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Christian Studer 2008-09-29 09:14
Please create a crash dump when this happens the next time. To do this, don't close the error message, then open Task Manager, select the Processes tab, right-click UltraMon.exe and select Create Dump File.
Once you have the crash dump, send me a mail to support@realtimesoft.com and I'll send you a link to upload the file to our server.
Christian Studer - www.realtimesoft.com
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Patchm00 2008-10-02 03:12
Just FYI, I get the exact same result running Vista Ultimate SP1
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Mustang 2008-10-13 09:33
I don't get this (Vista Ultimate 32-bit)
However I am running IE7Pro
Which replaces with standard IE7 Find window with a firefox stylie one
i.e. A toolbar type thing at the bottom of the screen
So maybe this is an acceptable work-a-round for you
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Mustang 2008-10-13 09:35
I also just tried with "Edit > Find of this page"
Which brings up the normal Find window
However still no errors to report
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