Stephen Olsen 2008-10-06 06:25
I am having some very annoying problems that seem to have only started occuring after installation of 3.03.
I am running Vista Ultimate x64.
After upgrading to 3.03, I have the following problems:
-Window in front problems: I'll have an average of 20 or so windows open. Everytime I select a different window from the taskbar, I can't see it because it's behind the previously selected window, because that window is now 'always on top' To see the active window, I have to minimize the window that's blocking it. This is very frustrating.
-Clipboard stops working. After booting, it works for a while but then at some point, I can't update it. Everytime I copy and paste something, it the same data that I copied to the clipboard hours ago and no matter what I do, it won't go away.
I have uninstalled Ultramon and all the problems went away. I can't stand these problems and won't use Ultramon until they are resolved.
-Stephen Olsen
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Christian Studer 2008-10-06 10:29
Unfortunately I don't know what might cause this, also haven't seen this myself so far (also on 64-bit Vista).
Which version of UltraMon were you using previously?
Christian Studer - www.realtimesoft.com
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Stephen Olsen 2008-10-06 10:32
Was using 3.02. It seemed to run fine without problems.
I am double-checking that these problems are indeed caused by Ultramon. A full work day tomorrow should help determine that.
-Stephen Olsen
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Nikolaus 2008-10-07 03:37
Hello,
I experience the "top-most-window" problem as well with 3.03. It did not appear with 3.02. It happens on Vista 32bit with 2 monitors.
Actually most of my "windows" are maximized - if i want to switch to another window by clicking on the taskar button (it does not matter if its the windows or the ultramon taskbar) then the window switch fails - i have to minimize and maximize the currently shown window in order to "erase" the "top-most" flag.
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Nikolaus 2008-10-07 03:40
But it does not appear always - it seems to only appear with windows which are in front of other windows for a longer period of time.
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Stephen Olsen 2008-10-08 03:06
I went all day yesterday without this happening, so I am sure it's caused by Ultramon. I'm going to reinstall 3.02 and use that until a newer version is out (hopefully not another year, like the pace it's been going)
-Stephen Olsen
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Mike 2008-10-08 14:15
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Window in front problems: I'll have an average of 20 or so windows open. Everytime I select a different window from the taskbar, I can't see it because it's behind the previously selected window, because that window is now 'always on top' To see the active window, I have to minimize the window that's blocking it. This is very frustrating.
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I have this exact same issue. It seems Firefox often likes to stay on top, even if another window is active. Didn't have this problem with 3.0.2, but I get it often with 3.0.3.
I will probably revert. I'll be following closely to see if this gets resolved.
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Nikolaus 2008-10-09 04:33
where can i download 3.0.2? I have had not a single problem with 3.02, and the window issue in 3.03 is annoying...
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Christian Studer 2008-10-09 10:52
You can download previous releases here.
Christian Studer - www.realtimesoft.com
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Albert Wiersch 2008-10-12 13:16
Add me to the list of this problem in Vista 64. Something is wrong causing problems with windows being on top when they shouldn't.
Also, sometimes when I would try to start Firefox, it would try to open all its last opened windows and would "freak out" and I would have to terminate Firefox. This doesn't happen when UltraMon is not running.
I'm new to UltraMon on Vista 64 so I can't comment about the previous release. I am using 3.03.
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Casper Bang 2008-10-13 18:02
Yea, I am having the same problem - just upgraded from 3.0.2 to 3.0.3, and windows began going into focus in wrong order - so much as to make the experience of multiple monitors useless.
I had to uninstall the new version in order to install the old one again, and it appears to work now.
I recommend that you list this problem in the known bugs-part of the release notes.
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Andrew 2008-10-15 10:24
Hi,
I'm also having the same issues with Vista x86.
The top most form is the biggest issue for me...sometimes modal dialogs are hidden behind other windows and i can't get to them.
I previously ran Beta 2...going back to that now.
Andrew
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Bob Dankert 2008-10-16 03:49
I am also having this exact same problem, the program that always stays on top for me is EditPad Pro. Occasionally it will start working fine, but it's almost always on top, quite annoying.
Bob
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Christian Studer 2008-10-16 08:40
Bob, do I need to do anything special to reproduce this issue?
I installed EditPad Pro 6.4.3 on 32-bit Vista SP1, but so far had no problems. I moved the window around, and maximized/minimized it several times.
Christian Studer - www.realtimesoft.com
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Eric 2008-10-16 11:23
Had the same issue - running 3.0.3, Vista business x64 sp1, latest ATI Catalyst Drivers (ati radeon hd 2400 card pci) and experienced exact same always on top problems -- usually with Firefox, but I also experienced it with another app (UltraEdit). Best I was able to figure there was no pattern to causing it. Back to 3.0.2 and 6-7hrs of use and hasn't reappeared.
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Christian Studer 2008-10-17 07:26
If you are interested in helping troubleshoot this issue, and you could install a debug monitor like DebugView on your system, please contact me at support@realtimesoft.com.
Christian Studer - www.realtimesoft.com
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Bob Dankert 2008-10-20 00:45
I must apologize. I had a setting in EditPad that was causing the problem, not an issue with UltraMon. It started happening right as I upgraded which caused me to point the finger incorrectly. I will report if the problem happens legitimately as a result of UltraMon.
Thanks,
Bob
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Mike S 2008-10-21 06:37
I am experiencing this as well.
Mike
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Barry 2008-10-21 07:47
I'm using UltraMon Beta 3.03 with dual 24" monitors with same resolution with dUAL Nvidia 8800 Ultra cards, Vista Ultimate fully updated. . In general everything seems to be working as stated including the taskbar and stretching a desktop across the monitors. . However after putting the computer to sleep and waking it up several times during the day, the main monitor begins to continually blink fully on and off about every 2-3 seconds. The secondary monitor stays on with its half of the desktop. A full reboot corrects this problem. I have no clue but thought it would be helpful to mention.
Barry
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Christian Studer 2008-10-21 10:16
Barry, sounds more like a display driver issue, seems unlikely that this would be related to UltraMon. To verify this, check if you still have the problem without UltraMon running or installed.
Christian Studer - www.realtimesoft.com
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Mike S 2008-10-22 00:29
I don't see how the "always on top" problem could be a display driver issue. It only happens with UltraMon (only 3.0.3?) enabled, is reported by a number of people, and only occurs when a large number of Windows are open.
Mike
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Christian Studer 2008-10-22 09:44
Mike, this was in reply to Barry's issue.
Christian Studer - www.realtimesoft.com
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Barry 2008-10-22 17:51
"Barry, sounds more like a display driver issue, seems unlikely..............."
Thanks, Christian.... I'll wait till the problem happens again and try track down the problem.
Barry
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Brad 2008-10-23 01:22
Let me add to the folks experiencing this issue. Windows become "stuck" under the top window until I minimize and maximize them.
The problem appeared with 3.0.3 and goes away with I disable it.
Vista Business, fully updated.
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Mike S 2008-10-29 07:32
Any update on the "always on top" bug?
Mike
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Christian Studer 2008-10-29 11:49
Not yet, but I'm currently looking into a different issue which might be related, a test version should be ready shortly.
Christian Studer - www.realtimesoft.com
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Chris K 2008-11-03 13:30
I am also experiencing this problem with version 2.7.1. with XP. A new window will briefly appear and then is immediately minimized. I can't bring it to the front unless I minimize the open window.
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Murray Mortlock 2008-11-03 22:09
Morning Christian,
I am having the same problem under 3.0.3 with Vista Ultimate 32 on fairly new and high end hardware. I use my PC all day, so if you need a few people running debug to help track down the problem let me know and I can help out.
Murray
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Murray Mortlock 2008-11-03 22:15
Also, I am experiencing other symptoms such as when an application pops up a dialog box it pushes that box and application to the background and brings a different window to the foreground. I then have to minimize all my other open windows and then restore the application that had the popup dialog before it will be visible.
I only get the popup dialogs in one application, so I am not sure how universal this issue is, however it was not present in the previous version I ran.
Murray
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Dominic Pettifer 2008-11-03 22:48
I am having he exact same issue, but only with Firefox 3.0. I am running Vista Ultimate 32bit (SP1) with Ultramon 3.0.3.
When a Firefox program is currently displayed maximised, clicking the taskbar program tabs at the bottom for another program doesn't seem to work and Firefox remains on top. I have to minimise the offending FF taskbar tab then click back to the program I want to get it to show. It's like Firefox seems to want to always be on top. Right this moment someone has IM'ed me but I can't see what they've said because it won't show when I click it because I'm typing this message in a Firefox window.
Unfortunately, this problem is serious enough that I've had to uninstall Ultramon. I'll be looking forward to a fix, as I do love Ultramon.
Dominic Pettifer
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Duncan Smart 2008-12-03 20:37
I get the same "always on top" issue on Vista x86. Much of the time it's the Command Prompt window (non-elevated/admin)
But I now have a set of repro steps for this issue with Firefox!
* Start > Run > notepad > OK
* Start > Run > firefox > OK
* Repeat: Start > Run > firefox > OK
We now have Notepad and 2 Firefox windows - now activate each window in turn (randomly) by clicking on the title bar, eventually one or both of the Firefox windows will be always on top.
In fact if I use Spy++ (Program Files\Microsoft Visual Studio 9.0\Common7\Tools\spyxx.exe) I can see that the offending window now has the WS_EX_TOPMOST extended style!
This might be due to the way that Firefox is a single-instance application: when you run Firefox the second time the second firefox.exe process communicates with the original firefox.exe process and then does a "Bring To Front"-type API call. Maybe it's this that screws thing up?
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Christian Studer 2008-12-04 10:49
So far I haven't been able to reproduce the issue with Notepad and 2 Firefox instances, but most likely this will no longer be an issue with the next release, due to changes made to the window buttons feature.
Christian Studer - www.realtimesoft.com
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Valamas 2008-12-07 12:38
I confirm Duncan Smart's method of reproduction.
Vista 32bit Ultimate.
Not sure if this is a variable; I have visual stdio 2005/2008 installed.
I also confirm that 3.0.2 fixes the problem.
Most annoying problem!
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Ken 2008-12-10 16:31
Interestingly, I'm having a similar issue to Barry that has just started to occur with 3.03. My primary monitor started to blink (on for 1 sec, off for 2-3 secs), while the secondary monitor was fine. It doesn't occur all the time...
I'm going back to 3.02 and I'll see if the issue repros.
Ken
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yc 2008-12-21 09:24
Just want to throw a stone in the water.
I am using 3.0.2 and I am having this problem. It usually happens with Firefox and Thunderbird. When I turn UltraMon off and start again the problem goes away, that's why I haven't been bothered by it that much. I haven't been able to reproduce it consistently. That's why haven't reported it. I have always suspected it was to do with IM programs that has always ontop set. But never been able to proved that.
My system config:
Windows Vista Business
Sony VAIO BGN-TZ17GN hardware config
I haven't updated Windows since the start of the year.
Was going to upgrade to 3.0.3, but seems that this problem is a lot more noticeable, will check later.
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Barry 2009-01-17 10:59
The blinking on/off of the primary window as I previously reported did not occur again with 3.02 however it just occurred again with 3.03. This latest occurrence was 1.5 months after video driver update. After I closed down and attempted to reboot, the system would not start. Memory test was normal but disk check showed multiple corrupted files. After Chkdsk/f the system started up again and Ultramon worked normally. The program is too valuable to shut down permanently to determine of the blinking is a problem without UltraMon running, so I guess I'll have to live with it.
Also, just for the record, after no video problems for 2 years, both NVIDia 8800 Ultra boards burned out their memory and had to be replaced by Dell. This was along with the motherboard. I strongly doubt any causal relationship between UltraMon and this problem, but thought it worthwhile to just mention in case anybody else is have similar hardware problems. I don't know enough about all this to know if it is even posssible a program can cause an overload to video memory and meltdown.
Barry
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Christian Studer 2009-01-18 08:00
Barry, I would recommend upgrading to the 3.0.4 release.
UltraMon (or any other application) can't cause a hardware failure.
Christian Studer - www.realtimesoft.com
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Barry 2009-01-19 16:26
Christian.....really appreciate your close monitoring and response on the forum. I mis-spoke on my last note. I was already using 3.04 when the blinking occurred again. In any case I have removed UltraMon from my computer for 30 days to see what is happening. I hope I can get along without it that long.
Aside from the hardware question I had, there are two other problems: (1) recovery from SLEEP or HIBERNATE mode has been bad intermittently with non-working mouse and/or keyboard and/or no desktop, and has required crashing out of system. This will further be watched with the removal of Ultramon. I will report back next month.
However (2) seems to be a new bag of worms. My dual monitor system are two like monitors at 1920x1200. When I access this dual monitor computer with REMOTE DESKTOP CONNECTION from another computer on my local network, all appears well from the remote. The single consolidated window shows up and the UltraMON icon seems to show a single monitor as I'd expect. However when I disconnect the remote computer and come back to the dual monitor computer, The resolution is entirely screwed up on both. Instead of 1920 x 1200, it is 800 x 600 on each monitor. When I try to return the resolution back to normal (1920-1200--native) it will allow one monitor to do that but when I go to the next monitor it changes them both back to 800 x 600. I had shut down the UltraMon and then fiddled with microsoft dual monitor setting until I got back to normal.
Now that I have UltraMon completely removed from my computer, I again tried the Remote Desktop connection from another computer. All went well and when I disconnected the remote connection and came back to the dual monitor, it was normal with 1920x1200 on each monitor.
I hope that sometime in the future you can find time to look at this as I frequently access my main computer from remote.
Thanks,
Barry
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Christian Studer 2009-01-20 10:28
I haven't seen the remote issue you mentioned myself so far, unfortunately I also don't know what might cause this, UltraMon doesn't change/control display settings in response to remote/local logins.
Christian Studer - www.realtimesoft.com
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Barry 2009-02-27 04:56
For over a month I removed UltraMon from my computer to see if it shared any responsibility in the problems I was having with USB restoring after wake from Hibernation and Sleep. Also I was concerned that remotely accessing an Ultramon computer was causing problems with the remote desktop after ending the remote session. (See previous entries)
Although there may have been some minor reduction in the frequency of the occurrences, they did not go away and clearly UltraMon was not the cause of the problems. Even the remote issue has not recurred with and without UltraMon being present.
The only very minor annoyance that exists is the fact that the 'save icon position' is occasionally lost by some variable 'unknown' forces and an attempt to restore a previously saved desktop is met with no action, requiring a manual replacement of the icons and a new 'save'
Barry
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Christian Studer 2009-02-27 08:55
Thanks for the update.
The problem with the icons might occur if UltraMon gets shut down with only a single monitor enabled. UltraMon will then save icon positions, and the previously saved icon layout will be overwritten.
To prevent this, go to UltraMon Options > General and uncheck 'preserve position of desktop icons'. You can still save/restore icon positions manually.
Christian Studer - www.realtimesoft.com
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Barry 2009-02-27 17:29
Thanks Christian, It seems that that will do the job.
I have one new question. It occurred to me how nice it would be put an address toolbar in the 2nd monitor taskbar so that I could go to URL's from either monitor task bar. My further hope was that if I used the address bar on monitor 2, it would open internet explorer on monitor 2.
I unlocked the taskbar and put a checkmark on the address toolbar, adjusted the size of the address bar and then locked the toolbar. The address bar remained greyed out and would not accept typing until I clicked on the dropdown arrow and clicked on an address that was already there. The toolbar now turned white, instead of grey and did show the address I had clicked on, but nothing I could do would activate it so that it would open the URL. Hitting the carriage return or clicking on the 'go' arrow only highlighted the aaddress. Am I missing something.
Barry
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Christian Studer 2009-02-28 08:56
Unfortunately all of the Microsoft toolbars I tested don't work with UltraMon, at the moment I don't see a fix for this.
But you could also do this with the True Launch Bar and its Command Line plugin, this works fine with UltraMon.
Christian Studer - www.realtimesoft.com
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