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Bod59 2008-11-19 20:40
Hello,
I'm sorry but my English is not perfect.
I used UltraMon smoothly until yesterday. Yesterday I cleaned my PC with RegSeeker and CCleaner and now when UltraMon is launching, I have this error :
http://imageshack-france.com/out.php/i249821_UltraMon.jpg
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UltraMon Taskbar encountered a fatal error and will exit.
More information :
Version : 3.0.3
OS : 6.0.6001 Service Pack 1 x32
Source file : .\TaskBand.cpp
Line : 1500
Return value : 5
Last error : 0
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I tried to delete "TaskbarBandState" file in AppData/Roaming but this does'nt solve the problem.
I also tried to Uninstall, delete all files in "Program Files" and "AppData/Roaming/Realtime Soft" and reinstall, i have always this error.
There is the same problem with 3.0.2 and 3.0.3 version.
Can you help me please, this soft is really useful to me.
Thanks.
Bod59.
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Bod59 2008-11-19 21:51
Re,
A restoration of my system using the Windows Vista integrated solution has solved the problem. But I don't understand where the problem could have come. I watched the backups of data that has been removed with CCleaner and RegSeeker and inside there is no reference to realtime or ultramon.
This works but is so strange anyway.
If you need more information on my configuration to possibly fix the bug, contact me.
Bod59.
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Christian Studer 2008-11-20 09:30
The problem was that UltraMon couldn't access the HKEY_CURRENT_USER\Control Panel\Desktop\WindowMetrics registry key.
The registry cleaner probably changed permissions for the key for some reason, you should ensure that your user account has at least read permissions for the key.
To change permissions, run regedit.exe, then right-click the key and select Permissions from the menu.
Christian Studer - www.realtimesoft.com
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Bod59 2008-11-21 01:43
Thanks, I found this key in the backup of RegSeeker, which means he simply removed from the register.
I have added to the list of exclusion.
Thank you and good continuation.
Bod59.
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