mbarnes 2009-01-12 08:24
Running on Win XP SP2, all latest patches
4 monitors on FireMV card.
Ultramon 3.0.4 Beta crashes 8 to 10 times a day.
mbarnes
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John 2009-01-12 09:28
Install Service Pack 3
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BankZ 2009-01-12 10:14
how long has it been doing this?
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mbarnes 2009-01-13 08:11
1: Install Service Pack 3?
Not until my IT department says so.
2: How long has it been going on?
Well, I got the message yesterday that
3.0.4 was available, so, maybe, perhaps a day.
It's actually been happening since I installed
Ultramon (3.0.1) back in March.
The latest crash gave data:
The instruction at "0x01680299" referenced memory
at "0x00000249".
mbarnes
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mbarnes 2009-01-14 04:09
Just got this one...
The exception unknown software exception (0xc000001e) occurred in the application at location 0x016803f0.
mbarnes
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mbarnes 2009-01-15 05:55
Just got a repeat of this one:
The instruction at "0x01680299" referenced memory
at "0x00000249".
mbarnes
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marinebio72 2009-01-15 06:23
you may want to reinstall, i hardly ever had crashing problems, and the fact that no one else is reporting similar behavior suggests it is an issue on your end. try a clean uninstall/reinstall, and see if it improves. if not, try looking for programs that are causing it, and you may have to disable the buttons on them.
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mbarnes 2009-01-19 08:34
I have never enabled buttons.
Operating system version: 5.1.2600 Service Pack 2
Potential hooks:
RTSUltraMonHook.dll:
Directory: C:\Program Files\UltraMon
ProductName: UltraMon
ProductVersion: 3.0.4 Beta
CompanyName: Realtime Soft Ltd
FileDescription: Hook DLL for Realtime Soft UltraMon
FileVersion: 3.0.4.0
msi.dll:
Directory: C:\WINDOWS\system32
ProductName: Windows Installer - Unicode
ProductVersion: 3.1.4000.4039
CompanyName: Microsoft Corporation
FileDescription: Windows Installer
FileVersion: 3.1.4000.4039
UltraMonResButtons.dll:
Directory: C:\Program Files\UltraMon
ProductName: UltraMon
ProductVersion: 3.0.4 Beta
CompanyName: Realtime Soft Ltd
FileDescription: UltraMon Button Resources
FileVersion: 3.0.4.0
gdiplus.dll:
Directory: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.3352_x-ww_81af8e88
ProductName: Microsoft® Windows® Operating System
ProductVersion: 5.1.3102.3352
CompanyName: Microsoft Corporation
FileDescription: Microsoft GDI+
FileVersion: 5.1.3102.3352 (xpsp_sp2_qfe.080415-1302)
mbarnes
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Christian Studer 2009-01-19 08:53
You could try what happens if you also disable the menu commands and dragging of maximized windows with the mouse. This way the UltraMon hook won't get installed.
Christian Studer - www.realtimesoft.com
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mbarnes 2009-02-17 03:39
I will try that.
UltraMon *still* crashes time after time after time, all day long.
Give me a debug version and I'll be happy to run it for you.
mbarnes
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mbarnes 2009-02-17 05:16
I disabled all menu commands plus the ability to move maximized windows.
Didn't help a bit. Ultramon crashed within a half hour. And again after quitting and restarting.
I'm not sure if I made this point before... I get the dialogs from Windows saying Ultramon has died, and the Ultramon Taskbar disappears and all the icons get moved to the WIndows Task Bar, but the Ultramon Icon remains in the System Tray. I have to manually QUIT before I can restart.
Also note that I am using only *two* monitors now instead of four. I have a second (Linux) system using the other monitors now.
I am using TrueLaunchBar (2 of them) on the Ultramon Taskbar. I will try removing them.
The applications I use extensive... in fact I have them up almost all the time... are the NetBeans API (a Java GUI Applicaiotn,) Thunderbird, Firefox, Vim, and multiple instances of the Cygwin command prompt (these actually run as standard Windows command prompt windows, don't they?)
mbarnes
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mbarnes 2009-02-17 05:17
"NetBeans API" --> "NetBeans IDE"
mbarnes
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Christian Studer 2009-02-17 10:42
Sounds like UltraMonTaskbar.exe (the Smart Taskbar) crashes, not UltraMon.exe.
Did you notice anything which seems to cause the crash (running a specific application, etc)?
Christian Studer - www.realtimesoft.com
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mbarnes 2009-02-18 03:04
Interesting...
Now that you mention it, this seems to happen most often (can't say *always*, just not sure) when I am typing into the NetBeans IDE. This is an application written in Java.
mbarnes
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mbarnes 2009-02-18 03:06
So it's actually Ultramon's Smart Taskbar that's the problem, eh?
mbarnes
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mbarnes 2009-02-18 10:35
Not so easy. It's not NetBeans.
I can have my cursor and focus on a Firefox window in the other monitor, reading along, doing absolutely nothing with the keyboard or mouse, and the Crash Notice from Windows just pops up.
It seems to be completely random.
I would be more than happy to run a debug version if that would help. Is there any memory dump I can send?
mbarnes
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Christian Studer 2009-02-19 01:39
By default Windows XP creates a crash dump named user.dmp in C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson, but if I remember correctly the crash dump didn't get created on your system.
This could happen if you have a debugger installed, but in that case you should have a debug option on the crash dialog, clicking it will launch your debugger and you should then be able to save a crash dump.
Christian Studer - www.realtimesoft.com
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mbarnes 2009-02-19 09:30
I *do* have that file.
What do I do with it?
mbarnes
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Christian Studer 2009-02-19 13:09
Got it, thanks.
Christian Studer - www.realtimesoft.com
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