|
Post Reply
MMSS 2009-06-11 01:33
Installed the new beta, I do not get any taskbar whatsoever. When I go to the context menu (rightclick the icon) neither enable or disable is checked. When I select one of the options the program reloads but still no taskbar.
Using a Dell Latitude laptop with Mobile Intel 965 Express chipset graphics, Dell LCD on DVI port, dell CRT on VGA port, and another CRT on a USG VGA adapter.
I am also experiencing issues on startup where the USB adapter is not enabling - I have to shut down ultramon and physically unplug and replug the adapter for it to enable - prior to Ultramon installation the adapter loaded fine.
|
Christian Studer 2009-06-11 11:00
If you open Task Manager, then select the Processes tab, is UltraMonTaskbar.exe listed as a running process?
I don't see how UltraMon could interfere with the USB video card, most likely this is an issue with the driver for the card. To check if the issue is related to UltraMon try if you still have the problem without UltraMon installed.
Christian Studer - www.realtimesoft.com
|
MMSS 2009-06-12 00:56
UltraMonTaskbar.exe is running. Following another reboot the issue with the USB adapter seems to be resolved.
|
Christian Studer 2009-06-12 08:54
Maybe there's an issue with the display configuration, please post the system information from UltraMon menu > About.
Christian Studer - www.realtimesoft.com
|
MMSS 2009-06-15 05:40
3 monitors
Current desktop: 3840x1024 (0,0 - 3840,1024)
Monitor 1 - Dell 1907FP(Digital) (primary):
Settings: 1280x1024, 32-bit color, 75 Hz refresh rate
Coordinates: 0,0 - 1280,1024. Workspace: 0,64 - 1280,1024
Video card: Mobile Intel(R) 965 Express Chipset Family
Device: \\.\DISPLAY1\Monitor1
Monitor 2 - Dell M783s:
Settings: 1280x1024, 32-bit color, 75 Hz refresh rate
Coordinates: 1280,0 - 2560,1024. Workspace: 1280,0 - 2560,1024
Video card: Mobile Intel(R) 965 Express Chipset Family
Device: \\.\DISPLAY2\Monitor2
Monitor 3 - Dell M782:
Settings: 1280x1024, 32-bit color, 75 Hz refresh rate
Coordinates: 2560,0 - 3840,1024. Workspace: 2560,0 - 3840,1024
Video card: USB 2.0 VGA DEVICE-1(Extend)
Device: \\.\DISPLAY3\Monitor0
|
Christian Studer 2009-06-15 07:20
Thanks for the information, looks fine. For further troubleshooting please send me your UltraMon settings to support@realtimesoft.com, to save the settings to a file run regedit.exe, then right-click the key HKEY_CURRENT_USER\Software\Realtime Soft\UltraMon and select Export from the menu.
Christian Studer - www.realtimesoft.com
|
MMSS 2009-06-16 01:51
Sent.
|
MMSS 2009-06-17 06:47
Thanks to Christian and his help via email we have resolved this problem. For the record it was caused by "a weird value for the shell process (explorer.exe)" as found in registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon - Shell
|
Post Reply
|
