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Forums -> UltraMon™ -> Is this a problem of UltraMon or the Application?
DoubleJ   2007-11-27 03:56
Have a look at this:

http://666kb.com/i/atw043isc08ktm7br.jpg

Primary right - secondary left

As you can see, the application (miranda) copies the background from the wrong position. (It's using the left side of the right monitor, but it should use the left side of the left monitor)

I'm using UltraMon 3 Beta 1 on Vista 64. Note that I had no problems on Windows XP and Ultramon 2.7.1

Is this a (known) problem of UltraMon or should I contact the miranda developer?
Christian Studer   2007-11-27 10:02
This seems to be a Vista issue (assuming Miranda doesn't handle transparency itself), happens if you have a monitor to the left of the primary.

You'll see the same problem if you move the taskbars to the top of the desktop.

Christian Studer - www.realtimesoft.com
DoubleJ   2007-11-28 01:06
So this needs to be fixed by Microsoft?

Can you implement a workaround in UltraMon, or is UltraMon not involved at all in this bug? (I.e. do I have to contact the Miranda devs and ask for a workaround?)
EgotisticalElf   2007-11-28 02:06
What happens if you close UltraMon completely?

Bryan
Christian Studer   2007-11-28 10:02
I think this needs to be fixed by Microsoft, so far I haven't found a workaround.

Christian Studer - www.realtimesoft.com
DoubleJ   2007-11-29 07:01
I just noticed that this wont happen when disabling Aero...
Christian Studer   2007-11-29 10:19
That's because the glass/transparency effect gets disabled.

Christian Studer - www.realtimesoft.com
DoubleJ   2007-12-02 04:59
Maybe a stupid question, but how can I make microsoft getting aware of this problem? Is there some kind of a "bug report" page on microsoft.com (found nothing) or a contact e-mail address?
Christian Studer   2007-12-02 09:19
As far as I know you can file a bug report on their support site.

Christian Studer - www.realtimesoft.com
DoubleJ   2008-04-20 10:33
I don't see a way to file a bug report on this site. The only thing offerec is an expensive support hotline for 72€ per question.

Christian, aren't you in contact with Microsoft? This bug is really annoying... Can't you ask them what's going on there?
Christian Studer   2008-04-21 10:33
Unfortunately no, I need to go through support as well, and don't have direct access to their developers.

Christian Studer - www.realtimesoft.com
Forums -> UltraMon™ -> Is this a problem of UltraMon or the Application?

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